Terms of service

Terms of Service

Last updated: August 1, 2026

These Terms of Service govern your use of the Envio24 website, www.envio24.eu, and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service.

1. About Envio24

The website is operated by:

Envio24
Brusco Roberto
Email: contact@envio24.eu
Website: www.envio24.eu

2. Products

Envio24 sells wooden products and children's toys.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, and other information are accurate. However, minor variations may occur, particularly with natural wooden products, due to the characteristics of natural materials and differences in screens and displays.

3. Product Safety

Products should be used only for their intended purpose and in accordance with any safety instructions provided with the product.

Where applicable, age recommendations and safety warnings displayed on product pages or product packaging should be followed carefully.

Children should use children's products and toys only under appropriate adult supervision where required by the product's intended use or safety instructions.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation will be sent to the email address provided during checkout.

We reserve the right to cancel or refuse an order where there is a legitimate reason, including product unavailability, suspected fraudulent activity, pricing errors, or technical errors.

If we cancel an order after payment has been received, the relevant payment will be refunded.

5. Prices and Payment

All product prices are displayed on the website.

Where required by applicable law, prices will include applicable taxes.

Available payment methods are displayed during checkout.

Payment must be successfully completed before an order can be processed unless another payment arrangement has been explicitly agreed.

6. Availability

We make reasonable efforts to maintain accurate product availability information.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include offering an alternative product or issuing a refund where applicable.

7. Intellectual Property

All content on the Envio24 website, including text, images, logos, graphics, product descriptions, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without prior written permission.

8. Website Use

You agree not to use our website for unlawful purposes or in a manner that may damage, disable, overburden, or interfere with the operation of the website.

9. Limitation of Liability

To the extent permitted by applicable law, Envio24 shall not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law, including statutory consumer rights.

10. Consumer Rights

Nothing in these Terms of Service affects your mandatory statutory rights as a consumer.

If you are a consumer in the European Union, you may have rights under applicable EU and national consumer protection laws, including rights relating to withdrawal and legal conformity guarantees.

11. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be published on this page with a revised "Last updated" date.

12. Governing Law

These Terms shall be governed by the laws applicable to the legal entity operating Envio24, without prejudice to any mandatory consumer protection rights that apply in your country of residence.

13. Contact

Envio24
Brusco Roberto
Email: contact@envio24.eu
Website: www.envio24.eu

For questions regarding these Terms of Service, please contact us by email.